Bed Bath & Beyond filed for Chapter 11 bankruptcy on Sunday, with plans to liquidate its entire business.
The beleaguered company has laid out what the action means for its clients in a online faq page.
Will Bed Bath & Beyond stores and their website remain open?
Yes for now. The company’s remaining 360 Bed Bath & Beyond and 120 buybuy BABY stores and websites will remain open and continue to serve customers as the company liquidates its business and seeks a buyer for its remaining assets.
When will the final sales start in the store?
On Wednesday. «We encourage you to come buy your favorite products, as the product selection is the best,» the company said. All store closing sales will be final.
What about product returns?
Any item purchased before Wednesday can be returned or exchanged until May 24. Any item purchased on or after Wednesday, the start of your closing sales, will be final.
What to know if you are registered with Bed Bath & Beyond or buybuy BABY
The company says it hopes to partner with an alternative platform where registration information will be transferred. More details are expected in the coming days, he said.
«Your registration details are safe. While registration items can no longer be purchased through our platform, you can still view your registration at this time,» the company said.
Use of Bed Bath & Beyond coupons and reward points
Customers can redeem Bed Bath & Beyond «Welcome Rewards» through May 15. However, the company no longer awards points for purchases.
Stores will stop accepting coupons on Wednesday.
Customers can use gift cards until May 8.
And customers can redeem merchandise credits until May 15.
Welcome Rewards+ store credit cards can continue to be used «at this time,» Bed Bath & Beyond said.
«We encourage you to shop your favorite products at deep discounts during our store closing sales, beginning April 26, 2023,» the company said.
Can you cancel your membership to get a refund?
No. «While your membership is not eligible for a refund, you can continue to enjoy your membership benefits before our store closing sales begin on April 26, 2023,» the company told customers.
Will employees continue to be paid?
Yes. Wages and benefits will be honored as the company completes the bankruptcy process.
How to find more information
You can find more information, including answers to some frequently asked questions, here. Bed Bath & Beyond stakeholders with questions can email BBBYInfo@ra.kroll.com or call (833) 570-5355 or (646) 440-4806 from outside the US. or Canada.